PRIVACY POLICY

Privacy Policy

Effective Date: January 1, 2025

Archopia Company Limited ("Archopia," "we," "our," or "us") values your privacy. This Privacy Policy ("Policy") describes how we collect, use, store, and share personal information through our services, including games and applications available via our official website (https://www.thearchopia.com), on Google Play, Apple App Store, and WebGL platforms (collectively, the "Services"). By accessing or using the Services, you agree to the terms outlined in this Policy.

INFORMATION WE COLLECT

We collect any information you provide to us when you use the Services. You may provide us with information in various ways on the Services.

1. Personal Information

We collect personal details such as your name, username, profile image, and email address when you register for our Services, newsletters, participate in community activities, or contact us directly.

- Personal Identification Information: Name, email address, mailing address, phone number, and payment information.

- Technical Information: IP address, browser type, operating system, and other technical information related to your use of our website.

- Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and the links you click.

- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. Financial Information

We may collect blockchain wallet addresses (if blockchain features are involved), payment method details, transaction history, or other financial identifiers necessary to facilitate transactions within our Services, including in-game purchases or rewards.

2. How We Use Your Information

We collect detailed information regarding your interaction with our Services, including gameplay actions, preferences, levels or milestones achieved, items collected, in-game purchases, interaction logs, and participation in community interactions like forums and chats

- To process your transactions and manage your orders.

- To personalize your experience on our website and offer content that is relevant to your interests.

- To improve our website, services, and customer support based on the feedback we receive from you.

- To send periodic emails regarding your order or other products and services.

- To follow up with you after correspondence (live chat, email, or phone inquiries).

- To administer contests, promotions, surveys, or other site features.

- To protect the security of our website and prevent fraud.

- To comply with legal obligations and resolve disputes.

3. Usage Information

4. Technical Data

We automatically collect technical information such as IP addresses, device type, OS version, language, unique device identifiers, browser details, operating system version, geographic location data, and other relevant device information to optimize and secure our Services.

5. Communication Data

If you contact Archopia directly, we may store records of your communications, including emails, support tickets, messages, attachments, and related content for customer support purposes and quality assurance.

USE OF COOKIES AND AUTOMATED TECHNOLOGIES

When you use our Services, Archopia may collect information through automated means, such as cookies, web beacons, pixel tags, and web server logs. By using the Services, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Policy. The information collected includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, and information about the usage of our Services. This information helps us improve our Services, enhance user experience, perform analytics, determine how many users visit specific pages or open messages, and prevent fraud.

We also work with analytics providers that use these technologies to collect and analyze usage information and report on trends and activities. You can control cookies through your browser settings or refer to http://www.allaboutcookies.org/manage-cookies/index.html for more information. Disabling cookies might limit certain functionalities and cause inconvenience in your use of the Services.

HOW WE USE YOUR INFORMATION

We use your information for:

Operating, maintaining, enhancing, and providing features of the Services
Providing requested services and information, responding to your comments and inquiries, and offering targeted customer support
Understanding and analyzing usage trends and preferences to improve the Services and develop new products, services, and features
Communicating important updates, news, changes to terms and policies, promotions, and marketing materials
Personalizing your experience by presenting tailored content and relevant advertising
Aggregating data for internal and external analysis, business audits, and improving security measures
Detecting, investigating, and preventing fraudulent or suspicious activities
Complying with legal obligations, regulatory requirements, and enforcing our policies and rights

SHARING YOUR INFORMATION

Archopia does not sell your personal information. We may share your data under the following circumstances:

With affiliated companies and trusted partners to deliver and enhance the Services
Third-party service providers for analytics, hosting, marketing, payment processing, and support services
Regulatory authorities or law enforcement if legally required or necessary to protect our rights or the rights of others
In connection with a merger, acquisition, or corporate restructuring
With your explicit consent or as directed by you

We engage analytics services like Google Analytics and Firebase to help us understand user behavior, troubleshoot technical issues, and enhance service performance.

In addition, we may use third party analytics vendors to evaluate and provide us with information about your use of the Services. We do not share your information with these third parties, but these analytics services providers may set and access their own cookies, pixel tags and similar technologies on the services and they may otherwise collect or have access to information about you which they may collect over time and across different websites. For example, we use Google Analytics to collect and process certain analytics data. Google provides some additional privacy options described at https://www.google.com/policies/privacy/partners. Unique device identifier generated from the device including but not limited to ID for Advertisers (iOS), Google Advertising ID (Google), Platform (automatic) Device (automatic) OS major (automatic) OS major (automatic), Location (automatic) IP address (automatic) – used to infer country information Boot-up timestamp: it is the timestamp of when a user boots up a game error events such as any errors encountered by the Player while using the Game

The purpose of data processing is for the technical implementation and the provision and operation of the game. The specific purpose of saving the logs is for technical improvement of the game (quality assurance). To prevent program crashes and other malfunctions (in the future) it is necessary to record and analyze them. In case of a crash of the Application or a problem in the game process, an error analysis can be performed by reading the logs in connection with your IP and ID and information about the device used. We may use and disclose aggregate information that does not identify or otherwise relate to an individual for any purpose, unless we are prohibited from doing so under applicable law.

THIRD-PARTY CONTENT

Our Services may contain links or integrations to third-party websites or services, including social media platforms. Archopia is not responsible for third-party privacy practices, and we encourage reviewing their respective privacy policies. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of and/or interacting with the third-party content on the Services. You should be aware that there is always some risk involved in transmitting information over the internet. While we strive to protect your Personal Information, we cannot ensure or warrant the security and privacy of your Personal Information or other content you transmit using the Services, and you do so at your own risk. Please note that we cannot control, nor will we be responsible for the Personal Information collected and processed by third parties, its safekeeping or a breach thereof, or any other act or omission pertaining to it and their compliance with applicable privacy laws or regulations. We advise you to read the respective privacy policy of any such third party and use your best discretion.

HOW WE PROTECT YOUR PERSONAL INFORMATION

You acknowledge that no data transmission over the internet is totally secure. Accordingly, we cannot warrant the security of any information which you transmit to us. That said, we do use certain physical, organizational, and technical safeguards that are designed to maintain the integrity and security of information that we collect. For instance, we have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Information. Your Personal Information is stored on secure servers and is not publicly available. We limit access of your Personal Information only to those employees or partners that need to know the Personal Information in order to achieve the purposes of processing, as described above. You need to help us prevent unauthorized access to your account by protecting and limiting access to your account appropriately (for example, by logging out after you have finished accessing your account). You will be solely responsible for keeping your account against any unauthorized use. While we seek to protect your information to ensure that it is kept confidential, we cannot absolutely guarantee its security. However, we do not store any passwords as an added layer of security. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee the security of your data. While we strive to protect your Personal Information, we cannot ensure or warrant the security and privacy of your Personal Information or other content you transmit using the Services, and you do so at your own risk. It is important that you maintain the security and control of your account credentials.

DATA RETENTION

We retain your information only as long as necessary for providing our Services, fulfilling legal obligations, or resolving disputes. Your data will be securely deleted or anonymized when no longer required. (including those specific to financial transactions), resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

YOUR RIGHTS

You have the right to:

Request access to or correction of your personal information
Decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Services.
Request deletion of your personal information, subject to legal and contractual obligations
We send marketing e-mail messages to our users, including promotional material concerning our Services
If you no longer want to receive such emails from us on a going forward basis, you may opt-out via the “unsubscribe” link provided in each such email.
Withdraw your consent at any time

Please contact us at thearchopia@gmail.com to exercise these rights.

CHILDREN’S PRIVACY

Archopia's Services are not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

INTERNATIONAL TRANSFERS

By using our Services, you consent to your information being transferred and processed in countries outside your jurisdiction, which may have different data protection standards.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our Services signifies acceptance of any updates. We may make changes to this Policy. The “Last Updated” date at the top of this page indicates when this Policy was last revised. If we make material changes, we may notify you through the Services or by sending you an email or other communication. The most current version will always be posted on our website. We encourage you to read this Policy periodically to stay up-to-date about our privacy practices. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

6. Updates to This Policy

Cuisinia reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. When we make changes, we will revise the 'Last Updated' date at the top of this page. For significant changes, we may also provide a more prominent notice, such as a banner on our website or an email notification. Your continued use of the website after any modifications to the Privacy Policy constitutes your acknowledgment of the modifications and your consent to abide by the updated terms.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Cuisinia Support Team

[thearchopia@gmail.com]

Last Updated: June 1, 2025